Always clear, courteous, and professional. Service is generally prompt. Waiting area at dealership is clean and comfortable.

They are great! Got me right in.

Bernie was very knowledgeable and friendly! From test drive to signing, I was in and out in 3 hours.

I have shopped Shottenkirk many times and have always been provided the best customer service. Monday was the same with the service department. Jesse Job and team are always professional and got me in quick after experiencing a tire issue with my 2025 Kia K4. I have never been let down or disappointed by the Shottenkirk group and they have always taken great care of me

Quick and friendly service! The young lady that works as a mechanic is very friendly!

We were very pleased with Mike and will be coming back for all our automobile purchases. We will be recommending Shottenkirk Kia of Quincy to all our friends!

I was able to purchase my new Kia carnival and every aspect of this experience was incredible. Payton did a great job helping me understand the car I want and the process, Keith the manager was reasonable, Approachable, And made the difficult task of working a deal enjoyable. Luke in finance additionally Provided a very comprehensive competent purchasing experience. Overall, this was the Best car purchase experience- quick, easy, and successful! Thank you to this team.

Had appointment for oil change got right in and was done in 20 minutes

We just bought our first EV at Shottenkirk. Brian Miller and Jake Angel were very knowledgeable and professional. I’m glad we purchased our new car with them. A couple years later we are still so impressed with Shottenkirk. The service team at the Shottenkirk Kia are fantastic! They are efficient, honest and friendly. Highly recommend!

I thought Jesse was great to deal with. I had just bought a Kia in Florida and then moved to Illinois. He put my new plates on for me. Will be back for service as nedded. Just had my first oil change in Illinois. Jesse got me in earlier than my scheduled time and it didn't take long at all. Excellent service and people!

They were very easy to work with, provided me with the information need to make a decision. They worked within my budget and an grateful for their hospitality during the purchasing process.

Fantastic customer service always keeping me informed on my car needs thank you

Made a trip to Kia of Quincy today. The service was great as always. Brian is amazing and we also thank Kenny the sales manager for helping us with the purchase of a new car.

Top service nice to deal with

Great service

I had a low tire pressure and they worked me in quickly. They patched my tire and had me on my way in under an hour!

The service center is Awesome!

Brooke & Jesse always listen to my concerns & go out of their way to fix any problems I may have. A Very pleasant atmosphere. Will always do my business there.

Jesse and Brook are very nice to deal with. They listen to what i have to say and keep me updated throughout the servicing of my vehicle.

We were transported from the garage to a local restaurant and then picked up when we requested to return. The driver (Mike) was friendly and helpful. We knew the repairs would take a couple hrs. Jesse kept us informed and made our waiting comfortable.